FAQs

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QUESTIONS AND ANSWERS

Frequently Asked Questions

Like many of our other customers, chances are you might have questions. To help you learn more about our products, ownership and the benefits they can offer, we have listed some of our most-asked questions and provided you with the answers. If the information you’re looking for isn’t below, please contact our hot tub showroom for more information. One of our home and backyard leisure experts would be more than happy to assist you.

The best gazebos are built with durable materials and a strong design. Some features you should be looking for in a gazebo can include:

• Strong structure with a roof and pillars, walls are an added bonus
• Seating or bar area
• Screens, blinds or an area to hang curtains
• Sliding doors or windows
• Adequate flooring strong enough to support a spa or dining area
• Skylight

Most gazebos can withstand moderate to strong winds. They must be secured to the ground properly and built with strong, durable materials. Permanent gazebo structures should have no problem withstanding winds, while non-permanent gazebos that aren’t secured to the ground properly may have a harder time.

Take some time once a month to really clean your hot tub cover. Remove the hot tub cover and lean against a fence or deck and rinse with water from the hose. Using a rag or sponge, wipe down your hot tub cover, ridding it of any built-up debris or dirt. Use a hot tub cover cleaning product from your local spa dealership to really penetrate any built-up grime and rinse with water from the hose. Allow your spa cover to dry and then use a protectant spray to help further protect it from the elements, before placing it back on your hot tub.

A hot tub should not require more than two or three covers over it’s lifespan, if that. Hot tub covers generally last about five years, if not more, when taken care of properly.

Rinse your hot tub filter with water from the hose once every two weeks
Soak your hot tub filter overnight in a filter cleaning solution once every two months
Replace your hot tub filter once a year

The cleaning protocols for a hot tub vary between the different brands and available models. When you purchased your hot tub, you should have received detailed cleaning and maintenance instructions. If you do not have access to these, most manufacturer websites will provide you with access to them or you can reach out to the dealership where it was originally purchased.

Most hot tubs should have the water tested and balanced once a week. During this time, the hot tub owner should inspect the system, looking for damage, leaks, odors, or strange sounds.

• Install a fence
• Ensure your spa cover has a lock
• Always supervise children, especially when in the hot tub
• Keep the hot tub cover on when not in use
• Set a series of backyard rules and enforce regularly
• Have a first aid kit readily available
• Install durable and sturdy hot tub steps

Drain hot tub questions: How often you change your hot tub water can depend greatly on how often the spa is used, the quality of water used to fill it, and how well the water is maintained. As a general rule of thumb, we recommend draining, cleaning, and refilling the hot tub every three to four months for an optimal operation.

Hydrotherapy is a therapeutic technique that harnesses the healing properties of water. What is hydrotherapy? The combination of heat, buoyancy, and massage helps to relax muscles, ease sore joints, improve circulation, and reduce muscle tension. Used by healthcare professionals all around the world, hydrotherapy can help to improve sleep patterns, reduce stress, ease aches and pains, aid in post-injury recovery, and soothe sore joints, among many other health benefits.

Hydrotherapy is growing in popularity due to the many health benefits it can offer, including soothed joint pain and eased muscle tension. This water-based therapy utilizes natural properties of the water to offer healing to the human body. The heat of the water helps to relax the body, while the buoyancy lifts pressure and weight from sore muscles and joints. Once in a state of pure relaxation, the massaging-action from the powerful jets can target some of the most stress-prone areas of the body, helping to ease pain and improve mobility.

Making the decision to buy a hot tub is a big one. It’s not something you do every day, after all. Your lifestyle can have a significant impact on the decision to purchase a hot tub. Before making the decision, ask yourself these following questions:

  1. Where in my backyard will I install a hot tub?
  2. Will the hot tub be for my entire family, or just for me?
  3. Will I benefit from fewer aches and pains, better sleep, and reduced stress?
  4. Will I enjoy the convenience of access to a hydromassage in the comfort of my own home?
  5. Will my family benefit from the additional family time in the spa?

If you said yes to one or more of the questions above, a hot tub might be right for you! Speak with one of our team members to learn more about the prices, sizes, and brands available to you.

A hot tub and gazebo joint installation can be a great addition to many backyards. The gazebo can provide shelter and protection to the hot tub from the elements, including sun, rain, snow, ice, wind, and hail. Not only that, it can add style and function to your backyard as a whole.

Covana systems are so much more than your everyday spa cover, they act as an automated gazebo as well! In under 60 seconds, the cover can lift from a sealed position on your hot tub, where it locks in heat and keeps dirt and insects out, to a raised position like your every day gazebo, providing you with protection from the elements.

Covana systems are so much more than your everyday spa cover, they act as an automated gazebo as well! In under 60 seconds, the cover can lift from a sealed position on your hot tub, where it locks in heat and keeps dirt and insects out, to a raised position like your every day gazebo, providing you with protection from the elements.